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News -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
Take a look at our advice article on the organisations and groups that can support you if you’re grieving. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
Advice and Information -
Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to. -
Advice and Information -
The wait for planned medical care or surgery can be frustrating. That’s why you must get regular and accessible updates while you wait. -
Advice and Information -
Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
Advice and Information -
Mental health problems are more common among lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQIA+) people. If you are struggling, feel alone or need a little help, then check out our guide on how you can get the support you need. -
Advice and Information -
Confused about Long Covid? Find out the common symptoms and how to get support. -
Advice and Information -
Do you know about your rights to language support in NHS settings? -
Advice and Information -
Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems. -
News -
Are you struggling to find an NHS dentist? The new dental recovery plan might help you get the dental care you need. -
News -
The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know. -
Advice and Information -
From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it. -
Advice and Information -
Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how. -
Advice and Information -
NHS social prescribing link workers can connect you to the right community groups and services to help support you. -
Advice and Information -
The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital. -
Advice and Information -
The cost of living crisis has put many people under financial strain, and prescription costs are more than some can afford. Find out what help is out there to help you cover the cost of your medication. -
Report -
This report is a summary of the work carried out by Young Solutions for Healthwatch Worcestershire as part of the Young People and Parental Engagement Service 2015-16 -
Report -
Worcestershire County Council have developed an Online Self Assessment Form, which enables people to register with the Council and submit an online form outlining their care and support needs. -
Report -
The effectiveness of health messaging is key in supporting people to live longer, healthier lives through helping them to make healthier lifestyle choices and treating avoidable illness early on. It is especially important for health messaging to reach and be heard by those sectors of the population experiencing health inequalities. -
Report -
Councils have a legal duty to provide information and advice about care and support services in their local area, what is available, how these services work locally and how people can access them. -
Report -
Worcestershire has five Minor Injuries Units (MIUs) located in Bromsgrove, Evesham, Kidderminster, Malvern and Tenbury. They are part of the NHS urgent care and out of hours service offer. -
Report -
202 young people completed our Health and Emotional Wellbeing Survey from December 2021 to February 2022. We have made 26 recommendations for Worcestershire’s health and social care services based on our findings. -
Report -
HWW undertook this project to increase understanding of why patients “walk in” to the two Accident and Emergency (A&E) Departments in Worcestershire. -
Report -
See our submissions to Parliament about NHS Dentistry and our letter to the NHS about NHS Dentistry during Covid 19.
Our Report describes people’s experience of Going to the Dentist in Worcestershire. Looking in particular at how regularly people attend; understanding of treatment available on the NHS and charges; people’s experience at the dentist and their knowledge of complaints procedures. -
Report -
712 people completed our Digital Access to Healthcare Survey from August to November 2021. We wanted to understand more about people’s experiences of accessing health services and information online and having appointments remotely via telephone and video call. -
Report -
We wanted to understand how hospital discharge in Worcestershire is working from a patient and carer’s perspective, as well as broadening our understanding of the process through talking with some care providers and NHS and social care staff involved. -
Report -
Healthwatch Worcestershire carried out a survey with people who are hesitant about having the COVID-19 vaccination. -
Report -
The Community Assessment and Recovery Service (CARS) is a model of Community Mental Health Services within Worcestershire.
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Report -
During Covid-19 Worcestershire County Council’s Public Health team identified the need to provide information about Covid-19 and access to support to younger people in particular. -
Report -
The Covid-19 Survey was aimed at the general public was developed, in collaboration with the NHS and Worcestershire County Council (WCC), based on Healthwatch England’s template to find out people’s experiences of health and care service during the Covid-19 Pandemic. -
Report -
The Stonewall report LGBT in Britain - Health Report (2018) and the House of Commons Women and Equality Committee report (2019) identified that in spite of the strides made towards lesbian, gay, bisexual and transgender (LGBT) equality in recent years, many LGBT+ people face significant barriers to leading healthy, happy and fulfilling lives. -
Report -
One of the issues consistently raised with Healthwatch Worcestershire has been that deaf people and their families were likely to experience difficulties accessing GP services. -
Report -
Healthwatch Worcestershire is undertaking a long term piece of work to find out the views of people who are homeless about health and social care services. -
Report -
This Urgent Care survey was to increase the understanding of why patients attend Accident and Emergency Departments (A&E) and Minor Injury Units (MIUs) in Worcestershire. -
Report -
This report is a summary of the work carried out by Worcestershire County Council for Voluntary Youth Services (WCVYS) for Healthwatch Worcestershire as part of the Young People and Parental Engagement Service. -
Report -
This report summarises Age UK Herefordshire and Worcestershire's engagement with BAME Communities across Worcestershire to find out about their current experiences and issues with health and social care services and seek to encourage BAME engagement with Healthwatch. -
Report -
Through engagement work we have carried out over the last year, we have been given feedback by young people and parents about a number of concerns about access and waiting times for support from CAMHS. -
Report -
Healthwatch Worcestershire undertook a piece of work to find out the experiences of people who use and try to access mental health services. We are also looked at the experiences of carers. -
Advice and Information -
Find out where to go for information about GP surgeries, Dentists, Opticians, Pharmacies, Accident & Emergency, Urgent Care and other NHS services in Worcestershire. -
Advice and Information -
Key Worcestershire organisations offering support for mental health and wellbeing. -
Advice and Information -
If you are looking for social care in Worcestershire and don't know where to start, these organisations listed below may be able to help. -
Advice and Information -
Sometimes health and social care services use abbreviations, words and phrases that many of us find difficult to understand. -
Advice and Information -
Our complaints guides give you the information and contact details that you need to make a complaint about publicly funded health and social care services in Worcestershire.
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Report -
In the NHS Long Term Plan there is a commitment to improving people’s health through prevention and
encouraging people to live healthy lives. It stresses the importance of giving everyone a healthy start in life. -
Report -
Worcestershire Acute Hospitals NHS Trust (WAHT) invited Healthwatch Worcestershire (HWW) to assist them to understand patient experience at the Fracture Clinics so that this could also inform their Action Plan.