News and reports

This work has been carried out to gather feedback from young people, parents and carers about their experiences of accessing mental health support and the progress made by Worcestershire’s Transformation Plan. In addition to gather feedback about access to CAMHS and the quality of the CAMHS service, we aimed to find out what other support young people and parents were aware of and had received.

Healthwatch Worcestershire looked at new model of support for adults with mental health issues, implemented by Worcestershire Health and Care NHS Trust (WHCT)

See our submissions to Parliament about NHS Dentistry and our letter to the NHS about NHS Dentistry during Covid 19.

Our Report describes people’s experience of Going to the Dentist in Worcestershire. Looking in particular at how regularly people attend; understanding of treatment available on the NHS and charges; people’s experience at the dentist and their knowledge of complaints procedures.

Worcester City Council's Independent review into the death of an individual sleeping rough

Our aim was to understand the whole process of how people contacted and experienced social work services.
Healthwatch Worcestershire sought the cooperation of the Worcestershire County Council to enable this to take place.

As part of our engagement over the last year Healthwatch Worcestershire has been asking children and young people about emotional wellbeing.

Healthwatch Worcestershire wanted to find out about people’s awareness and experiences of NHS 111. We decided that this was especially important given current pressures on Accident and Emergency services and Primary Care

Healthwatch Worcestershire carried out work to gather feedback and experiences from people with Autism Spectrum Conditions and their Carers, to identify progress made and further action needed in implementing the All Age Autism Strategy.

This “Spotlight On” Report, where we use information that we have gathered to highlight an issue or topic. Language and communication problems were the concerns most often raised by individuals from BAME communities. This Report uses information gathered from work carried out for HWW by Age UK Herefordshire & Worcestershire to assist us.

Healthwatch Worcestershire carried out Enter and View visit to 13 care and nursing home. The focus for the visits was to look at how residents in these settings are being provided with meaningful activities that support their health and well-being.

This Healthwatch Worcestershire “Spotlight On” Report, uses information we have gathered to highlight an issue or topic. We asked carers about what information and support has been provided to them and their experience of caring for someone in a mental health crisis situation.

Healthwatch Worcestershire undertook a “light touch” piece of work to find out more about the extent to which people had heard of the Care Act, and how they would find information about it. We also wanted to know about people’s use of and preference for online sources of information.