News and reports

Community pharmacies are often the first point of contact for people seeking help with minor ailments. They provide vital services like the new “Pharmacy First” scheme, which allows pharmacists to prescribe certain medicines without a GP visit. We wanted to understand how accessible pharmacy services are, how aware people are of the range of services that pharmacy provides, and any barriers they face. We surveyed 555 people across Worcestershire, including workshops for 55 members of SpeakEasy N.O.W., a learning disability charity, to gather people’s experiences of pharmacy services.

Join us for our online Public Board meeting

On the morning of Thursday 10th October 2024 Healthwatch Worcestershire is holding its Annual Conference as a Public Board meeting. This will be the first Public Board Meeting we have held in person since we moved to holding our Public Board meetings online at the beginning of the Covid epidemic.

To see our packed agenda, please click on the links below

We spoke with 55 people with vision impairment and also representative organisations: Sight Concern Worcestershire, Macular Society and Worcestershire Sight Loss Council about their experience of NHS and social care services.

As a County with a higher than average older population the challenge which dementia presents for the individual, their carers, our communities and for the health and care system locally is set to increase.

Through this work we have heard of both the positive aspects of care and support provided to people living with dementia and their loved ones and also some of the struggles and issues encountered.

Our latest annual report highlights our impact on health and social care services in Worcestershire over the past 12 months.

Our complaints guides give you the information and contact details that you need to make a complaint about publicly funded health and social care services in Worcestershire.

Sometimes health and social care services use abbreviations, words and phrases that many of us find difficult to understand.

If you are looking for social care in Worcestershire and don't know where to start, these organisations listed below may be able to help.

Key Worcestershire organisations offering support for mental health and wellbeing.

Find out where to go for information about GP surgeries, Dentists, Opticians, Pharmacies, Accident & Emergency, Urgent Care and other NHS services in Worcestershire.

You will find the associated documents for our Quality Summit below