Advice and Information

Our complaints guides give you the information and contact details that you need to make a complaint about publicly funded health and social care services in Worcestershire.

Sometimes health and social care services use abbreviations, words and phrases that many of us find difficult to understand.

If you are looking for social care in Worcestershire and don't know where to start, these organisations listed below may be able to help.

Key Worcestershire organisations offering support for mental health and wellbeing.

Find out where to go for information about GP surgeries, Dentists, Opticians, Pharmacies, Accident & Emergency, Urgent Care and other NHS services in Worcestershire.

From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it.

Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how.

NHS social prescribing link workers can connect you to the right community groups and services to help support you.

The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.

Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

The cost of living crisis has put many people under financial strain, and prescription costs are more than some can afford. Find out what help is out there to help you cover the cost of your medication.